PRIVACY POLICY
At OmniCart Global, we respect your privacy and protect your personal information. This Privacy Policy explains how we collect and use your data when you use our website or place an order.
By using our website, you agree to this policy.
Information We Collect
We collect the information you provide when you place an order or contact us, including:
- Full name
- Email address
- Phone number
- Billing and shipping address
We also collect order-related information such as:
- Products you purchase
- Order date and time
- Transaction records
When you browse our website, we automatically collect:
- IP address
- Browser type
- Device type
- Website usage through cookies
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate about orders, returns, and support requests
- Improve our website and services
- Send updates or promotions if you opt in
- Prevent fraud and protect our website
We do not sell or rent your personal information.
Sharing Your Information
We only share your data when necessary:
- With delivery partners to complete your order
- With banking services to process payments
- When required by law or legal authorities
We require all partners to handle your data securely.
Payment Information
We accept PayPal and Direct Bank Transfer (UK only).
We do not store full payment details on our systems. Payment processing is handled by secure third-party providers or banks.
Cookies
We use cookies to:
- Improve website performance
- Remember cart items
- Understand user activity
- Improve user experience
You can disable cookies in your browser settings, but some features may not work properly.
Data Retention
We keep your data only as long as needed to:
- Complete your orders
- Maintain business records
- Meet legal requirements
After this, we delete or anonymise your data.
Your Rights (UK & GDPR)
You have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Withdraw marketing consent
To exercise these rights, contact us at:
support@omnicartglobal.shop
Data Protection
We use reasonable security measures to protect your personal information. No system is completely secure, but we take steps to reduce risk and protect your data.
Contact Information
If you have questions about this policy, contact us:
Email: support@omnicartglobal.shop
Phone: +44 7950 801534
Business Address:
81 Morven Drive
Flat 02/2, 15 Bertram Street
Glasgow, G41 3XR, United Kingdom